![]() ![]() If you are running the Chrome version 64 beta, you should have already experienced this issue with your integration, if it is affected. If you cannot complete the update before the Chrome browser update occurs, our recommendation is to use the Firefox browser.Īffected customers should build and deploy the latest version of the Amazon Connect Streams API from and follow the step under Downloading StreamsĪs a workaround, use the Firefox browser until you complete the latest deployment of the Amazon Connect Streams APIĪll customers (with agents using the Chrome browsers) who have embedded an CCP using the Amazon Connect Streams library and are also embedding the softphone component. In order to prevent this issue, you must update your Amazon Connect CCP Integration. If you have embedded the Amazon Connect CCP using the Amazon Connect Streams API: ĭue to a behavior change being made in Version 64 of the Google Chrome Browser, agents will not be able to access the microphone for calls with your integration once their Chrome browser updates to Version 64.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |